Getting Down To Basics with Options

Why Your Company Needs to Invest in Custom Web Development Services to Stay Ahead of the Competition

With the 21st century, came a wave of consumers migrating to the online world, searching for new ways of buying goods and services from the comforts of their own homes, which means that business owners need to invest marketing dollars in building a sleek, seamless and beautiful new website, as this is where the customers are. Most businesses are now gravitating towards customized websites that can effectively advertise, showcase and promote the goods and services they are offering their clients, as this can ultimately help to promote overall growth through the company and increase brand awareness. If you wish to get a great website created, you will need to find a great custom website development company. The different types of services you find with a great web development company are as follows, but are not limited to: custom web development, graphic design, web application, CMS or content management systems, search engine optimization or SEO, internet strategy development, SMM or social media marketing, social networking services and so forth.

Please understand, as a business owner, if you wish to succeed in our digital world today, it is absolutely necessary that you invest your marketing and communications dollars into a customized website. You need to understand also, where your competition stands, and how important it is to stay ahead of the game, and the best way to do that is to migrate into the world of custom web development if you wish to survive in our digital world today. Understand that your customers are all shopping online, as it is easier to shop from the comfort of their devices at home or on the go, and if you wish to increase your exposure to the right audience, you need to be online, and in the right way.

As you search for the right custom web development company to work with, realize you are not exempt from working with companies all over the globe, as you are capable of outsourcing your website needs to any company as long as you have done your research and they are capable of completing the work you need done. As you search for the right company, make sure to vet them. Asking the right questions, and understanding your needs is a great way to get the ball rolling with the right company. Think about the types of features you would like to have included on your site, and go from there. Knowing all of this information ahead of time will help you to find the best custom web development company to build your site.
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The Important Things that You Should Know Regarding Energy Candles

Energy candles actually combine metaphysics with aromatherapy. Energy candles are created with those essential oil blends that are selected for their aromatherapy advantages as connected to balancing every chakra. Since the chakra candles burn, they are going to release the beneficial vapors that are going to gradually help in meditation as well as prayer.

A great feature of this unique energy candles is they would have virgin palm wax as well as pure essential oils only. Get to know that the meditative state is not minimized by the soot emissions and also toxins while the energy candles burn.

Well, you can see such pure, high quality energy candles at affordable prices. Know that the energy candles may be bought individually or as a set of energy candles. You may also have a candleholder at a very cheap price.
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There are the money energy candles. If you would try to make things happen in the material world, relative to the business or the material possessions, then the energy to success will come from such energy candle. There is also the love energy candle which is about emotions, intuition and sensuality. This would give you the ability to relate to others in an open as well as friendly way and moves toward that fulfilling emotional and sexual life.
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You must know that you can find the protection energy candle. Such would hold the life force or chi or personal power that shields those negative influences. Such would lead you to your unique gift, art, work and bring harmony to life.

You want to make use of aromas in various aspects of your everyday life. They can be infused in the skin products and others. However, the difference between fragrance and those beneficial versions of this would make a huge difference on the quality, texture and the smell of the products. Know that aromatherapy is actually the use of such natural origins of healing and also wellness through those plant extracts as well as essential oils. For instance, the high end and organic candles have become popular in the present years because of the rediscovery of the essential oils as well.

When it comes to shopping for energy candles, you must know that there are a lot of options that you will get to find out there. For you to be able to find the right products that you must buy then you have to do your search online. There are many energy candles that you will be able to find out there and it is best that you browse online so that you will find what you are searching for.

7 Questions To Ask Yourself Before Starting A Social Media Campaign

Starting a social media campaign for your business is like entering into a relationship. For it to succeed over the long term you must be committed to it and have realistic expectations as to what you’ll get out of it.

Current statistics show that that 73% of Twitter registrants have posted fewer than 10 messages and one third have posted none at all.

The majority of Facebook fan pages give visitors no incentive to “like” the page. As well, they rarely develop ongoing communication campaigns catered to their fans.

These trends are a clear indication that both people and businesses are participating in social media with either no plan, no goals, or no idea why.

So before you make your first tweet, create a Facebook fan page, or start searching for Linked In connections, ask yourself these questions. The answers may help you better focus your time, resources, and better understand how to include social media into your company’s marketing program.

Why do I want to participate in social media?

With social media “experts” declaring that any business not tweeting or without a Facebook fan page is losing business to competitors, many entrepreneurs feel compelled to participate out of fear. This just leads to frustration when time and money is spent on setting up accounts and custom pages, only to not see any measurable results. The fact is that social media is like any other marketing tool and may not be right for every business. Even so, it must still be used effectively, perhaps as part of a bigger campaign, for any benefits to be seen.

Do I have the time and resources?

Unlike conventional marketing such as ads in a newspaper, direct mail, or even a web site, social media requires continuous attention. Depending on your business, this could range from a few minutes a day to over an hour. Do you have the time, desire and patience to make regular and relevant tweets or update your Facebook page? And while you could have a staff member or virtual assistant do this for you, that means allocating resources and money that you may or may not be able to afford, or could better be used elsewhere.

Can I continuously come up with great content?

Unlike a blog where you can post content on your own schedule, making social media work means posting interesting and relevant content on an ongoing basis. Depending on which guru you listen to, this can mean a few tweets a day to more than 10 per hour. Can you keep up this pace? And do you really have enough to say? Even sharing a mix of personal anecdotes, relevant links, retweets, and business information can only go so far before you start getting mentally exhausted – and frustrated.

What are my goals?

Unless you’re involved in social media for purely social purposes, it’s likely that you are hoping to get some form of financial return out of it. The goals of attracting more clients and more sales is what drives most businesses to social media in the first place. So let’s be realistic – from a business perspective, followers, friends, fans and connections are really nothing more than lists. And if the names on those lists are not the kinds of clients you would like to attract, then you may be preaching to the wrong crowd. The best thing to do is decide what your goals are from the start. For many businesses, clients can come from any geographic area or be any demographic, so social media may be ideal. Think about if you’re trying to create awareness for your company, product, or just you

What are my alternatives?

Social media is just one of hundreds of ways to reach people. Depending on your goals you may find some old fashioned methods produce better results with less resources. Trade shows, direct mail, email, seminars, networking events, newspaper ads, or publicity stunts can still garner the kinds of result you may be looking for. Many companies have successfully used social media to build word-of-mouth “momentum” that originally started from a conventional marketing campaign. Remember the old spice guy? That campaign started as just a television commercial and went on to become the most successful social media campaign ever.

Do people really care?

The open forum concept of Twitter, Facebook and Linked In groups allows for huge numbers of people to talk about common interests. But let’s be honest here. Is your business worthy of discussion? A client of mine who is a self employed dental hygienist was disappointed when her tweets and Facebook postings garnered little response. While they were quality posts, it seemed teeth cleaning was just not a big draw for online discussion. It can be tough to hear, but sometimes the world does not share your passion about your product or service.

How do I measure success?

While many web designers and consultants will point to Google Analytics when asked about return on investment, the fact is that ROI can only be measured in dollars and cents. Your time and resources are worth something, so you must put a value to them and factor that in when developing your social media campaign. If you make $80.00 an hour doing what your core service is, then investing 10 hours in social media will cost you $800.00. If you don’t make that money back in a reasonable period of time, then you will have a negative return. Factor in other costs such as a graphic designer or marketing consultant, and your costs will be even higher. Success should be defined by a set of criteria before you begin your campaign – social media or otherwise.

Think of social media as just one tool in your marketing toolbox. And the most effective marketing campaigns come from knowing what tools to use and when to use them, either alone or in combination.

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The Best Techniques for Getting Your Business to Handle Credit Cards

Anyone who has opened up his own business will find that the smallest kinds of decisions can often have the greatest possible impact. This has led a lot of different companies to really have questions about the kinds of things that they can provide for their customers while still making some kind of a profit. At the same time, the addition of new things for customers will often make it possible for people to become even more passionate about the business. This can make it very important for businesses to really have a good sense of the kinds of things that will have the greatest impact.

You’ll tend to find that small businesses will especially have a lot of questions about how to deal with an array of payment methods from customers. While cash will typically the preferred method of payment for any business owner, the truth is that most customers these days are instead going to want to pay with a credit card wherever possible. If you want to be able to keep your customers, then, you’ll have to be sure that you can accept credit cards. You’ll find that the following post is going to give you some insight into the various types of payment strategies you can use with your customers.

Before you can take any payments from your customers, you will have to make sure that you’ve invested in a machine that can read all of these cards. Most businesses these days are going to be using credit card terminals that are going to be as easy to use by customers as they are for businesses. There are many different types of terminals that businesses can purchase, and this means that you’re going to need to spend some time learning about the features that each one will offer. If you’re able to find the sort of terminal that will stand strong through repeated use, though, you’ll be all set.
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It’s also going to be important for you to look into the fees that will be assessed whenever you take a payment from customers. Customers today expect a lot of protections when it comes to their payment data, and the fees that you pay to the credit card companies are going to help fund this type of security for everyone.
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Once you’ve done the necessary research, there shouldn’t be any issue with finding the kinds of payment processing methods that will be right for you. If you can make it easy for your customers to purchase things from you, then it will be no problem for them to return to your store to make more purchases.

Web 2.0 And Demolition of Print Media

Web 2.0 is an open source for all netizens to exercise their democratic rights without misuse. To me, the constitution of web 2.0 reads, ‘We, the people of e-space, having solemnly resolved to constitute the cyber world into sovereign, secular, democratic, republic, and to secure to all its netizens”

In plain, web 2.0 is a netizens/Internet users driven world. It has following features:

Network as platform

User driven/controlled contents

A rich, interactive, user-friendly interface based on AJAX technology

Social networking Aspects

1:1 Connection Between Mobile and Website

Any website based on web 2.0 concept has lots of scope for users. In short, democracy is the main feature of web 2.0. Thus, Web 2.0 is ‘For the People, Of the People, and By the People’.

Web 2.0 implies Netizen journalism. As web 2.0 popularizes Neitizen journalism and more people are becoming ‘public writers’, there is a fear that journalism as a distinct profession is becoming harder and harder to sustain. The boundaries between ‘professional’ and ‘amateur’ performance are breaking down

Until web 1.0, Internet was more or less treated like print media in digital form. But the technological advancement has made it possible to unleash the full potential of the Internet. Today, Internet is recognized as the most powerful medium, even more powerful than newspapers and TVs. According to a study, majority of youngsters surf Internet for a long time than sitting silently in front of the ‘Idiot Box’. Why?

  • Internet is one stop place for both motion pictures (TV) and literary texts (Newspapers)
  • Internet offers a place for 1:1 interactions
  • Internet Today offers lots of spaces for users’ to participate (web 2.0)

In short, Internet serves everything you wish for! Under these circumstances, one can never undermine the scope of Internet at time when the wave of web 2.0 is floating across. It’s high time to recognize the potential of Internet as important media, which seems to be dominating print and visual media (TVs). While TVs continue to grow at their own pace, print media (newspapers, magazines, etc.) may likely to face a tougher challenge from Internet.

I cannot predict how long newspapers will remain. But I do feel confident in predicting that the Internet will continue to demolish the printed world. And with the advent of new technologies (WEB 2.0 AJAX), creating multimedia advertisements inside web pages will make online marketing closer to the highly effective television and radio market strategy. Flash and JavaScript have added visual interactivity–and scripted database functions fill the web with more possibilities than even TV and radio.

Discovering The Truth About Businesses

Hiring a Web Design Agency

Having an online presence is important for all types of businesses. Having a website opens many opportunities for both large and small businesses. Some of the benefits of having a website include getting paid online, getting new customers and branding opportunities.

You need an aesthetically pleasing website that will help you make sales or achieve other business objectives. The website should not only look professional, but also be optimized to rank well on search engines. You should look for a company experienced in designing startup websites to help you with the web development work. The best team to hire is one that understands your customers and industry. Moreover, the team should have the necessary skills to design your website to your specifications.

There are various agencies that can develop your website. Before choosing a company, there are a number of things you should keep in mind.

What is Your Budget?
Before choosing a web design agency, consider the cost. For many business owners, the decision on whether or not to hire a design agency depends on the cost charged for the project. However, remember that you get what you pay for when hiring a web development company. This being the case, rather than costs, you should consider the amount of value you will get from a new website. Hiring a cheap web design company will make you save in the short term. However, the website may not be designed to generate the sales you may have wished for. This means that the long-term value of the website will be zero.

Contact different web design agencies and request for quotes on your project. By requesting for multiple quotes, you will get an idea of how much you are likely to end up paying. Some agencies will call you to discuss your project. The agencies will want to know about your customers and business objectives to give you reasonable quote. An agency that provides a standard quote to all customers may not be right for your project.

The top web design agencies may charge you thousands of dollars for a new website. However, if the agency has a proven track record of increasing sales or enabling businesses to achieve their objectives through their websites, the cost should not be a deal breaker. Before choosing an agency to design your website, check some of the sites it has designed in the past. With most agencies, you will only need to look at their “samples” or “portfolio” section for links to websites they have designed. Apart from aesthetics, find out what value the clients got from the new websites.

If you want to hire a web development agency, follow the guide above.
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Samsung 40 LCD TV

Samsung has outdone themselves with the new Samsung 40 LCD TV. This TV is great for any household and makes the viewing experience very enjoyable. Movies can be viewed in high definition, and the sound quality of the speakers is simply amazing. The TV includes a high quality picture which vivid colors and a clear and smooth screen. The Samsung 40 LCD TV has many useful features that make it a must have product.

The picture quality of the Samsung 40 LCD TV is superb. Unlike other TVs, this products screen never cuts out any part of the screen. Such as the bottom line on Sportscenter or on the news. The scenes are always fully shown on the screen and you never have to worry about the screen being cut off. This HDTV possesses excellence in high definition quality. You will never want to watch a sporting event without it again. The colors are so realistic and vivid that it seems as if you can reach out and become part of the scene. The picture is free of blurs due to a 100hz motion plus which speeds up response time. The Samsung 40 LCD TV also has a dynamic contrast ration of 30,000:1. The scenes appear brighter and even darker scenes become easier to view. This hdtv also features cold cathode fluorescent lamp back lights which increase brightness levels and make colors appear more vivid than you ever thought possible.

The sound system of the Samsung 40 LCD TV is simply amazing. The product already has TruSurround speakers built in its frame. The TruSurround speakers are of such high quality that they provide an illusion of surround sound. Therefore you don’t have to waste money going out and buying surround sound because this product already provides you with it. The audio of the scenes on the television is great and dialogue is crisp and easy to understand. Movies become even more real with these speakers, and music sounds incredible.

The Samsung 40 LCD TV also includes a great feature that allows you to plugin your computer. Therefore this product can function as your computer monitor. You can play music, movies, and view pictures that are stored in your computer, on the Samsung 40 LCD TV. This also allows you to play video games on the television. The ability to play video games on a high definition television greatly increases the gaming experience as the scenes appear incredibly real. There are four HDMI plugins in this product which allows you to connect multiple media devices at once such as mp3s, cameras, satellite receivers, and DVD players. The 178 degree viewing angle makes the Samsung 40 LCD TV easily visible to anyone viewing it.

This product is clearly a must have TV. The Samsung 40 LCD TV has many features including high quality picture and great sounding speakers. The fact that it can function as a computer monitor is simply awesome because it allows you to hear your favorite music and view your favorite pictures on an HDTV.

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How to Choose a Dentist in Birmingham

Do you need the services of a dentist in Birmingham? Is so, there are many dentists you can see. Some of the problems that the dentists can help you with include bleeding gums, sore mouth, browned teeth and bad breathe. Specialized services such as installation of braces and cosmetic surgery services are also offered by most dentist. Before choosing a dentist in Birmingham, you should do your homework well. You can find the right Birmingham dentists by following the tips below.

Ask for Referrals
If you want to find a good dentist in Birmingham, ask for referrals from people you trust. For instance, you can get good referrals from your friends, neighbors or colleagues at work. People will usually refer you to dentists that they trust. On the same note, you will be cautioned against see some dentists who may have a poor reputation.

Ask multiple people for referrals and see whether you can come up with a list of dentists that have been recommended by more than one person. You will have to evaluate the various dentists you have been referred to know the right one to choose.

Check Reviews
Check the reputation of the dentists you have on your list. The easiest way to find reviews of dentists in Birmingham is to search online. Check local websites for reviews of dentists practicing in Birmingham. You can also find out whether any of your friends on social media have visited the dentists in the past.

Make sure the dentist you choose is well-reputed in Birmingham. Choose a highly-rated dentist that has been practicing in Birmingham for a number of years.

How Much Will the Procedure Cost?
Find out how much the dental procedure you require costs. To find out how much you will pay, ask for quotes of the procedure from different dentists. Most dentist indicate their fees for common procedures.
However, if a procedure is complex, you may need to undergo diagnostics and an oral exam before a quote can be made.

Know how much you are ready to pay for a procedure. Find out whether the procedure you want will be catered for by your insurance company. Apart from this, find out whether the dentist you want to see is in your health plan provider’s network.

Carry Out a Background Check
You should also do a background check on the dentists you want to see. Check the professional and educational qualifications of the professionals. Another thing to confirm is whether the dentists have worked on cases likes yours in the past.

The above are some things to consider when looking to work with a dentist in Birmingham.
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Satellite TV Comparison Shopping Made Easy!

DirecTV vs. Dish Network and Satellite TV vs. Cable TV

With so many satellite TV providers competing for your business, how do you know who to choose from? Let’s take a look at two of the more popular satellite TV service providers, DirecTV and Dish Network for an apple to apples comparison.

Dish Network

Dish Network Satellite is the nation’s second largest provider of satellite TV. Does that mean that Dish Network offers better service? Not necessarily.

Dish Network does provide most of the satellite TV resources other providers do, including a satellite TV guide, free satellite TV dishes, free dish network deals and more. Dish Network also offers customers the option of purchasing HDTV equipment and service packages, giving viewers access to 8 high definition channels, a bonus for consumers with high definition TV sets.

In addition Dish Network does have a slightly larger channel selection that DirecTV which is a benefit to some customers.

Here is a summary of the major services offered by Dish Network:

  • More than 180 channels
  • HDTV for up to 8 channels
  • More than 30 sports dedicated networks including subscription options to NBA League Pass, and NHL Center Ice
  • Foreign Language Programming in many languages
  • More than 103 local channels available
  • Monthly cost generally less than $100
  • Available in all 50 states

DirecTV

DirecTV is the nation’s largest provider. Like Dish Network, DirecTV is available in all 50 states. DirecTV’s claim to fame is that they offer more channels dollar for dollar than other satellite TV providers.

So how do you know whether DirecTV or Dish Network is right for you? Let’s look at some of the specifics of DirecTV. DirecTV does offer fewer overall channels than Dish Network satellite (but not much fewer) but it does feature exclusive sports packages including NFL Sunday Ticket, which are a bonus for avid sports fans.

DirecTV also offers a high definition package including four feature high definition channels. DirecTV also offers many of the same freebies Dish Network does, including free Direct TV receivers, free satellite TV dishes and satellite TV resources.

A summary of the benefits of DirecTV is as follows:

  • More than 150 channels
  • More than 30 sports networks including special and exclusive sports package deals
  • Foreign language programming in Spanish and Chinese
  • Up to 8 HDVT channels
  • Approximately 126 local channels
  • Monthly costs less than $100
  • Available in all 50 states

DirecTV or Dish Network Satellite

So, with an apple to apples comparison, you can see that you get most of the same benefits regardless of which provider you choose. There are some subtle differences between the two, Dish Network offers slightly more overall channels and a larger foreign language programming selection. DirecTV offers some exclusive sports networks and greater access to local channels. DirecTV Tivo is an added benefit for DirecTV consumers, which providers channel recording capability to consumers.

Which provider you select may depend on your location. Some may offer better deals or service in some areas than others.

Satellite TV vs. Cable TV

The question of satellite TV vs. Cable TV is an age old one. How do you know which to choose?

Thus the two also deserve a comparison.

Cable TV

  • Equipment – Requires a TV set top box in order to access digital services
    Transmission – Usually Analog but consumers have the option of upgrading to digital for a higher premium. Analog channels don’t convert to digital in this situation.
  • Programming – Supports more than 260 channels and offers options such as pay per view, where viewers can buy movies for a small fee. Usually cable TV offers more local channel options than satellite. Offers fewer HDTV services
  • Pricing – Cable is usually more expensive, in part due to additional costs added onto monthly premium, which may include fees, taxes, pay per view and equipment

Satellite TV

  • Equipment – Requires use of satellite dish and receivers. Many providers offer free satellite TV systems, free satellite TV dishes to entice customers.
  • Transmission – Satellite TV services are all digital, which consumers usually translate to mean better quality reception. TV reception can be subject to interference during inclement weather, but this happens with cable service too.
  • Programming – Usually offers 200 or more channels, including more international and sports channels than cable. High definition channels are more easily accessed through satellite
  • Pricing – Satellite TV can be less expensive than cable particularly if equipment is thrown in for free. Local channel packages are usually extra with satellite, but over time the expense is less.
    So which do you choose?

For many it’s a matter of price, and satellite TV seems to be at an advantage here. Both cable and satellite offer similar channel line ups, though if you plan on watching a lot of foreign or international films you might opt for a satellite provider such as Dish Network or DirecTV.

That said most consumers just end up getting whichever is convenient at the time they are setting up home. No matter your choice, you’ll end up with decent service and a wide channel range which is all most consumers are looking for in the end. Buyer beware, you should know that cable TV fans are very strictly cable, and satellite TV fans very strictly satellite.

You could literally cause an argument between two otherwise friendly neighbors simply by asking them to rate satellite TV vs. cable. That said, you’ll probably find that once you make your selection, you too begin an avid supporter of one vs. the other.

Why the London Riots Created a Greater Business Travel Threat Than a Terrorist Attack

Introduction to the London riots threat

If you have business travel to London, you need to read this article. In this article you will discover why the London riots created a greater travel threat than a terrorist attack. We will examine the threat posed by the London riots and demonstrations, terrorist attacks and resulting travel delays, disruptions and changes. At the end of this article, you will have a specific understanding of the required business travel management response and awareness as to why this will happen again.

The London riots and demonstrations has resulted in one of the largest business travel disruptions of 2011.

London Riots and Demonstrations

The London riots and demonstrations have come as a complete surprise to many. It is not a unique event and certainly not unique to the UK. The scale, violence, fire and failure of the authorities is often something expected in other countries but the lack of preparedness for destinations like the UK is common and widespread. Therefore, the lack of preparedness and last-minute scramble to respond and the inability to avoid major business travel disruptions are widespread as a result.

Due to the footprint of disruption, many routes and modes of transport have been negatively affected. Simple commute from the airport, trains and ports to planned accommodation options have been altered and continuous review of hazard or threat assessment are required. Furthermore, travel support providers such as taxis, hotels, restaurants, emergency services an other basic amenities have also been affected, to varying degrees.

Travel and risk managers need to immediately identify:

  • Affected areas,
  • Degree of threat,
  • Affected and exposed (inbound and outbound) business travellers,
  • Arrival/departure points,
  • Safe and non-affected areas,
  • Mitigation or eradication options,
  • Cost of implementation,
  • Funds available,
  • Emergency support,
  • Accommodation options,
  • On-going or developing events,
  • Social or non-business activity,
  • Insurance claims and compliance requirements,
  • Cancellation criteria,
  • Resumption of travel criteria,
  • Extended event plans,
  • Travel alternatives (domestic and international)

The London riots have affected multiple support systems related to business and leisure travel. Any leisure travel disruptions will further compound business travel threats such as decreased accommodation options, airport congestion and increased public transport demand. Even simple actions like withdrawing money from an ATM will prove a challenge and compound the hazard/s.

The London riots have had a prolonged affect on UK business travel sector, far greater than the majority of terrorist attacks. Further affects such as planning and preparation for the 2012 Olympics will also contribute to the lingering affects.

A lack of planning and subsequent response capability by businesses could constitute a failure of duty of care, due diligence, corporate social responsibility, workplace health and safety or other related legislation.

Terrorist attacks less of a threat than London riots

With the exception of the Mumbai terrorist attacks, most have limited travel disruption and only affect a narrow band of travellers. Inclusive of the Mumbai terror attack, terrorist attacks typically have clearly defined threat elements (terrorist, bombings, gunfire, etc) whereas the London riots is a constantly changing and unclear threat. Most business travellers will be unprepared for such decision-making demands and lack sufficient experience to make consistent and safe decisions.

Most contemporary business risk management systems focus on location and plausible event threats, then seek to inform or prepare travellers for the best results to mitigate or eliminate the hazards and threats. Therefore, the bulk of business travellers will not be prepared or educated on how to respond in London, with such wide spread disruption and threats. Few will have residual knowledge from information and preparation for such events in other locations, considered more likely to be medium to high risk. Many of the supporting business travel management departments and managers will be equally unprepared and resourced.

A terrorist attack and other similar violent crimes would have a much smaller footprint of disruption, not affected such a wide business travel demographic, not affect business travel support providers so comprehensively or have such a prolonged impact on all exposed.

Routine travel delays, disruptions and changes represent one of the most persistent and probable travel risk management issues.

Travel delay, disruption and changes

Change management and the decision-making involved is one of the most commonly accepted workplace hazard concerns. This is equally relevant to business travel and business travel threats.

The instinctive and guided response of travellers to any delay, disruption or change can significantly affect the outcome of any spontaneous or new hazard as it presents. Particularly when this is the first level of response, before support options and resources can be activated or come into affect.

Travel delays have been triggered due to airport and airline workers unable to get to work, taxi drivers not able to refuel vehicles, hotels and staff overwhelmed, business travellers unprepared and convergence of business and leisure travellers upon all available exit travel nodes.

Access to information, at all levels, the ability to consume and process all the options and explore alternatives is imperative in this and similar travel disruption events. Crisis leadership will succeed more frequently than simple crisis management, to which are dependent upon timely and accurate information from all available resources.

Unfortunately, many will fail to fully understand the gravity of the events, the threats posed and respond or prepare accordingly. While many others exposed will chalk it up to another force majeure or random act that is just part of the rich experience of international travel. Courts, business travellers and peer review increasingly do not share this flippant view.

This scenario and lack of preparedness has been played out numerous times in recent history. Volcanos, volcanic ash affects, Japan’s tsunami, airport closures, airline failure and many others have caught business travellers and managers alike unprepared. This disturbing trend will continue.

Conclusion: London riots threat

You should now see why the London riots have a far greater impact and threat to travellers than you may have originally thought. We have examined the business travel threat posed by the London riots, terrorist attacks and resulting travel delays. You now have a specific plan for this and similar events and the required business travel management and response. This will happen again. Perhaps not in London, perhaps not a city wide demonstration but this kind and scale of business travel disruption event will happen more than once before the end of 2011. Review your plan and make the necessary enhancements now.